Effective Date: January 19, 2026
Welcome to The Mental Lens LLC (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of www.thementallens.com (the “Site”) and any related content, frameworks, resources, products, or services provided by The Mental Lens LLC.
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Company Information
The Mental Lens LLC
8401 Mayland Dr. #4432
Richmond, Virginia, United States
Email: [email protected]
2. Purpose of the Site
The Mental Lens exists to provide:
- Educational content
- Mental health awareness resources
- AI navigation and governance frameworks
- Reflective tools and planning materials
- Advisory and pilot-based implementation guidance
All materials are intended for informational and organizational navigation purposes only.
3. No Medical, Clinical, or Legal Advice
The Mental Lens LLC does not provide:
- Medical advice
- Mental health diagnosis or treatment
- Therapy or counseling services
- Crisis support
- Legal advice
Content on this Site is not a substitute for professional medical, mental health, or legal care. Always seek assistance from a qualified professional for individual health or legal concerns.
Use of this Site does not create a therapist-client, clinician-patient, fiduciary, or professional services relationship.
4. AI Navigation Framework Disclaimer
Our AI navigation framework and related materials are designed to:
- Help organizations locate, organize, and understand existing resources
- Support governance-first decision-making
- Improve clarity, accessibility, and responsible AI use
We do not:
- Build or deploy AI chatbots
- Provide automated decision-making systems
- Offer diagnostic, predictive, or therapeutic AI tools
- Monitor employee data or conversations
Implementation, configuration, and operational use remain the sole responsibility of the purchasing organization.
5. Eligibility
You must be at least 18 years of age to use this Site.
By accessing the Site, you represent that you meet this requirement.
6. Intellectual Property
All content on this Site, including but not limited to:
- Frameworks
- Templates
- Written materials
- Graphics and illustrations
- Logos and branding
- Downloadable resources
is the intellectual property of The Mental Lens LLC unless otherwise stated.
You may not reproduce, distribute, modify, resell, or create derivative works without prior written permission, except where limited personal or internal organizational use is explicitly granted.
Purchase or access does not transfer ownership.
7. Digital Products and Framework Access
If you purchase or access digital materials:
- Access is granted as a limited, non-transferable license
- Materials may be used internally for personal or organizational purposes only
- Redistribution, resale, or public posting is prohibited unless explicitly licensed
Specific license terms may be provided with individual products or agreements.
8. Payments, Refunds, and External Marketplaces
The Mental Lens LLC does not process physical product orders directly through this Site.
- Merchandise is sold through third-party platforms such as Etsy
- Purchases made on external marketplaces are governed by their respective terms and refund policies
For digital products, pilots, or advisory services sold directly by The Mental Lens LLC:
- Refund terms will be defined at the point of purchase or within written agreements
- Unless otherwise stated in writing, delivered digital materials are non-refundable
9. Limitation of Liability
To the fullest extent permitted by law:
- All content is provided “as is” and “as available”
- We make no warranties regarding accuracy, completeness, or outcomes
- We are not liable for indirect, incidental, or consequential damages
In no event shall our total liability exceed the amount paid to The Mental Lens LLC for the specific product or service giving rise to the claim.
10. User Conduct
You agree not to:
- Use the Site for unlawful purposes
- Attempt to gain unauthorized access to systems
- Copy or misuse proprietary materials
- Misrepresent The Mental Lens or its services
We reserve the right to restrict access for violations of these Terms.
11. Third-Party Links
This Site may include links to third-party websites or services. We are not responsible for their content, practices, or policies.
Use of third-party platforms is at your own risk.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.
13. Changes to These Terms
We may update these Terms periodically. The effective date at the top reflects the most current version.
Continued use of the Site after changes constitutes acceptance of the revised Terms.
14. Contact
For questions regarding these Terms, please contact: